Privacy Policy

Our commitment to your Privacy

The security and privacy of your personal data are important for RED and for our Associate Agents, which is why we carry out our commercial activities in strict compliance with the applicable legislation on the protection of personal data.

We assume the commitment to be explicit, whenever necessary, so that RED will use your data in a way that guarantees that it finds the home, office or store that you are looking for on our Platform. It is also our commitment that all information collected will be kept securely, both by RED and by the other partner organizations with which we work.

 

This Privacy Policy seeks to explain what personal data we collect about our users, how and why we use it, with whom we share it, and how we protect their privacy.

 

1. Who is responsible for your data

Our Privacy Policy applies exclusively to the personal data that RED collects from the website www.redpremium.es.

References in this Privacy Policy to “RED”, “we”, “us” or “our” mean Boga Inversiones Inmobiliarias S.L, a company based at Calle Castillo de fuensaldaña 2, Las rozas de Madrid, 28232.

For the purposes of the legislation on data protection, we are the “Responsible for the Treatment” regarding the personal information supplied and processed through this Internet site (“Website”).

This Privacy Policy determines what happens with the personal data that you can provide us through the Website.

This Privacy Policy can be modified and updated at any time, the new versions will be published on the Website.

If you have any questions related to the protection of your personal data, in the same way that RED addresses all issues related to privacy or security, you can always contact our CTO, with the email info@redpremium.es.

 

2. Data we collect about our users

Whenever “personal data” is referred to in this Privacy Policy, it must be assumed that they refer to information that relates to our users and that allow us to identify them, unequivocally, directly, or in combination with other information that RED may have. Your personal data may include, for example, your name, your contact details, information about your expectations regarding a certain property that you contacted, or information about how our website is used, or how to interact with us.

RED collects personal data from users, for example, when they contact us through the forms available on the Platform, explore our website (even if they only search for Apartments, Houses or Offices), or contact us by phone. We may also receive the personal data of our users through our partners who provide services on our behalf (for example, when you recommend our real estate portal to someone who you know is looking for a new home, based on the form that we have available to such effects).

 

a. Personal data that RED collects, in accordance with the strictest security standards and that are explicitly provided by our users:

On the property details page, when filling out a request for information for the RED Associated Real Estate Consultant:

· Name

· Email address

Telephone contact

Distinctive and personal elements that you can cover in the description field

On the “Contacts” page, if applicable, fill in the form available for this purpose and regardless of the subject indicated:

· Name

Telephone contact

· Email address

· Location (Parish)

Distinctive and personal elements that you can cover in the description field

 

b. Data that RED collects, automatically, based on the use of the Platform by users:

Technical information, in particular, the Internet Protocol (IP) address of the device that the user is using to access the Platform, the time zone, the operating system and the type of browser version used.
Information about your visit, including the web pages from which you access our web page and the web pages accessed from our Platform, date and time of the visit, real estate consulted and Real Estate Agents viewed and services viewed, duration of the visit. visit, response time of the pages of our website, interactions with the available functionalities and other data related to your interaction with the Platform.

The use of the Platform may be monitored (the selection of the monitored sessions is totally random and ensured by a RED partner entity), so that the patterns of use of the website can be analyzed and interpreted, jointly and anonymously. , thus allowing to improve the levels of service and satisfaction of the expectations of our users.

If you want to limit the information that RED always collects automatically when using our website, see our Cookies Policy. It is important to note that the limitation of the collection and use of your personal data may imply that RED is no longer able to provide the service that is proposed on its real estate portal.

 

3. Purpose of the personal data collected

Based on the information entered by the users of the RED Platform, the Data Controller will promote its treatment, to achieve the following objectives:

· Enable users who resort to RED’s real estate portal – under the terms included in the Terms and Conditions of Service – to be contacted by RED’s associated Real Estate Agents, in pursuit of the coverage of the existing form both on the details page of the property, as in the individual page of each professional associated with the Network;

· Respond to users who have contacted RED, from its Platform, so that we can clarify any and all doubts that have been raised;

· Plan interviews with candidates seeking additional information about the RED Real Estate Network and the central role that Real Estate Agents play, provided that the user has filled out the respective form on the Platform;

· Refer to a RED Market Center all contacts generated by potential clients who have expressed their willingness to sell their property based on the excellent service that RED guarantees, so that they can send these requests to Real Estate Agents who are part of his team;

Regarding the information automatically collected by the website, based on the navigation that our users have made, promote its treatment, in order to continue with the following designs:

· Create anonymous and aggregated information on the characteristics and behavior of the website users, including for the purposes of segmentation and development of anonymous profiles (people);

· Improve the performance of the Platform;

· Promote a more personalized experience, so that your real estate search returns the results you really want;

· Measure and monitor the efficiency of the existing highlights on the Platform;

· Manage the Platform, so as to ensure that it becomes increasingly secure and transparent;

· Ensure that eventual remarketing activities promoted by RED’s associated Real Estate Agents respect the most demanding standards of security and privacy;

 

 

4. Your rights

In the terms of the legislation in force, users have the right to object, at any time and free of charge, to the processing of their personal data for the purposes of direct marketing or any other form of prospecting. You still have the right to withdraw your consent at any time, without compromising the legality of the treatment we have made based on the consent previously given.

You still have the right to be informed in advance of the personal data that will be communicated for the first time to third parties for direct marketing purposes or used on behalf of third parties, and of having expressly or directly allowed to oppose, free of charge, such communications or uses.

In the event that users wish to be allowed access to personal information that RED has regarding them, it is enough for them to send us an order in this regard, using the form included in the Data Management page. in network.

If any information that RED or its partner Real Estate Agents were incorrect or inaccurate, users could request the respective correction, from the form included in the page Management of their data in RED.

If any user has doubts about how to act, they can contact RED, at any time (office hours on business days), by calling 971 88 80 31.

Users may also contact us to oppose the processing of their personal data, so that they are eliminated, or that there is a limitation in the processing thereof, as well as request the right to portability of personal data in the terms and within the limits established in the legislation in force. You still have the right to request notification to third parties about the modification, deletion or limitation of the processing of your personal data.

In addition, users may still submit a claim to a control authority which, in Spain, will be the Spanish Agency for Data Protection.

We recall that part of the information entered on the Platform may not be under the direct management of RED, therefore, in these cases, we will endeavor so that the requests made by users, from the Platform, are respected both by the Markets Centers, as well as RED’s associated Real Estate Agents (depending on the nature of the information). We also emphasize that RED does not have full control or instruction power over the associated Real Estate Agents, so it cannot guarantee effective or immediate respect for the exercise of their rights.

 

5. Security and quality of information

Our objective is to guarantee the quality and integrity of the information provided by users who use the RED real estate portal, having, in this sense, implemented the necessary measures, both at a technological and organizational level, so that we keep the information safe, accurate, current and complete.

To guarantee maximum security, in the areas of the website where the personal data of users is collected, its transmission is encrypted.

 

 

6. With whom do we share your data?

The personal data of our users will not be transferred to third parties, except that:

· RED has your express authorization;

· These entities promote, by virtue of a contract, the provision of the services available by RED to our users;

· By requirement in terms of the law;

· That it was strictly necessary to ensure compliance with our terms of use, rights or ownership;

RED collaborators and associated Real Estate Agents may have access to their personal data for the purposes of managing the Platform, being, however, obliged to respect the confidentiality of the data to which they have access in the field of operations. of the respective computer base.

RED employees and associated Real Estate Agents are duly informed of the importance of complying with this legal duty of confidentiality, being responsible for complying with this obligation of confidentiality.

By giving your consent to do so, RED may share or send your personal data to:

· The Market Centers that make up the RED Real Estate Network;

· The Real Estate Agents associated with RED.

The Page uses Google Analytics for Display services, especially for the remarketing function. This function consists of displaying advertisements to users who have already visited the Platform.

You can choose not to accept Google Analytics for Display Advertisers and Google Display Network ads will not be shown to you. To do this, you can access Ads Preferences Manager and ao Analytics Opt-out Browser Add-on.

RED may promote remarketing practices for online advertisements, which means that users who did not “opt-out” from Google Display Network using the aforementioned methods, may be shown RED advertisements on the Google content network. . Third parties, such as Google or Facebook, may display RED ads on pages of their content networks. Third parties, such as Google or Facebook, may use Cookies (such as Google Analytics and DoubleClick Cookies) that serve to optimize advertisements based on information from past visits by users to the Website.

 

 

7. Where personal data is stored and for how long

The data that RED collects from its Platform will be stored on servers located within the European Union.

The period of time for which your data is stored varies according to the purpose for which the information is processed. RED will keep the personal data of the users if they are active users of the Website. If a user does not interact with any of the features available on the Website, for a period of 3 (three) years, their absence from the Platform will be interpreted as a manifestation of disinterest in maintaining an active registration and RED will endeavor to, together to the network of associated Real Estate Agents, delete the respective personal data from all the databases in which they are recorded.

There are legal requirements, however, that oblige the data to be kept for a minimum period. Thus, and provided that there is no specific legal requirement, the data will be stored for the minimum period necessary for the purposes that motivated its collection or subsequent treatment or, during the period of time authorized by the Spanish Agency for Data Protection, after which RED will endeavor, together with the network of associated Real Estate Agents, so that the respective personal data are eliminated from all the databases in which they are recorded.

 

8. Technical, organizational and security measures of the treatment

All the information that RED receives from the users of its Platform will be stored on secure servers and, in collaboration with our technological partners, we will promote the implementation of technical and organizational measures necessary so that any personal data is protected with an adequate level of security. , that guarantees, in particular, the confidentiality and integrity of the data and that prevents the destruction, loss and accidental or illegal modification or, likewise, the disclosure or access without authorization to the same.

Despite the measures implemented to protect their data, any user must be aware that the transmission of information through the Internet, or other open networks, is never totally secure, with the risk that the data will be seen and used by unauthorized third parties. RED is obliged to advise all those who surf the Internet that they must adopt additional security measures, in particular, ensure that they use an updated device and browser in terms of properly configured security “patches”, with active firewall, antivirus, anti-spyware and ensure the authenticity of the pages you visit on the Internet, avoiding web pages whose reputation you distrust.

 

9. Links to other web pages

The website may contain links to other Internet pages, or to other applications, including our partners. If you access one of these links, each one will have its own privacy policy and RED cannot be held responsible for those policies. It is advisable to read the privacy policies of other Internet pages before entering personal data in them.

 

10. Contact

For any additional information, or to exercise your rights, you can always contact RED with the number 971 88 80 31, or through our form available on the Contact page.